Support

How can we help?

Questions about Smash Feed, the driver app, or your fleet account — we're here.

Send a message

Contact support

We typically reply within one business day (AEST).

Email us

Prefer email?

Reach us directly any time. We typically reply within one business day (AEST).

support@wynch.io

Report a problem

Something not working?

Tell us what happened — the app or device you're using, what you expected, and what you saw. Screenshots help.

Report an issue

Fleet operators

Account & access

Need fleet access, driver onboarding, or billing help? Email us and include your operator name.

Contact fleet support

Common questions

Which areas does Smash Feed cover?

Smash Feed currently focuses on South East Queensland, drawing on official and community road-incident feeds. Coverage expands as we add data sources.

How do I get the app?

Android builds are available at download.smashfeed.app/android. iOS is distributed via TestFlight during beta — email us to be added.

How do I manage notifications or location?

You control alert regions and notification permissions in the app's settings. You can turn location sharing off at any time from your device settings.

How do I delete my account or data?

Email support@wynch.io from your account email and we'll process your request in line with our Privacy Policy.